I was interviewed by Erik Sass at MediaPost about publisher strategy in the sometimes adversarial relationship between publishers and platforms. I love his opening line: “The platforms giveth, then they puncheth you in the face.”
Publishers casting about for alternative ways to reach (and take possession) of their audiences are giving another look to older channels like email, according to Keith Sibson, vice-president of product and marketing at email platform PostUp. He noted publishers can also benefit from growing concern among advertisers about brand safety on the platforms.
“It’s a good opportunity for publishers to try to rekindle the direct relationship with advertisers and audiences. Publishers themselves have become reliant on those very same platforms as traffic sources … One good way to hedge the risk centers around building a direct relationship with your audience is through channels like email. We’re not telling anyone to quit Facebook, Google, but don’t let it become their primary business,” said Sibson.
When it comes to audience-building strategies, Sibson said PostUp clients have had success converting traffic referred by the platforms into subscribers: “Of course, they do programmatic like everyone else, they get traffic from Google and Facebook like everyone else, but they view them as an opportunity to convert temporary short-term traffic into a long-term relationship.”